SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sebastian7 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sebastian7.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommend. According to the description, fast delivery. Very thank
Excellent material.
Very pretty conform to the photo, I recommend store Bravo to all
A little big. I think they should make some more girls xs, xxs because there are thin people we don't have the waist we want I had to squeeze to the fullest. The shipment was fast.
Cool One. Velcro good fits tightly
Cool, wide belt, little thicker material :)
I received it in 10 days. For the price let's say it's a good quality.
I just got it, I put it on for the first time, I like everything very much. Thank you very much to the store!!!
Convenient to the description, practical and comfortable.
Very cool belt!
the product was good, i like it
It was very fast thank you to the store
Arrived very quickly, do not rely on the measures indicated, I took a 5 XL as indicated by the table of measurements, it's too big... rather a 3 XL for 38 pants
пришло очень быстро,вещь хорошая,посмотрим на дельнейшую эксплуатацию,продавца рекомендую!!!
Fast Delivery Thank you to the store
Order in accordance with the description. Size approx, even slightly for loose but can match with pasom Velcro. Nicely Made, arrived very quickly.
I just received my older it's very nice and fitted am so so happy
Product complies with the description. Size selected perfectly, zasłania round belly. Shipment came very quickly. Recommend!
Excellent quality. And sent super fast. I recommend the store is my second purchase and both shipments arrived before the date. Thank you very much
Good one! I do not know how much it can be used as a waist simulator, but to maintain the waist-suitable :)
the material is not quality
Works for me
matched description this is my second purchase.
Haven't worn it yet but cant wait to try it!
shipping was so fast I absolutely love it this is the large an get fits great will be ordering many more