SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sebastian7 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sebastian7.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great jeggings!
Very happy with my purchase.
thanks
Received, the size is kind of fit. Delivery fast.
It's good. No problems.
Love.
Size fit from the chart
I love these leggings, very soft and plump, on fleece.
Had bought another for my wife! Is not transparent, well tailored and wears well. Very good, sent quickly.
Arrived on time, great size, slightly warm. all great!
More like capris for taller women. I’m 5’ 9” and they are very short on me. Still like them.
Panties are cool, my wife really like. It was necessary to take a smaller size. On her about 104 they fit, good at least that do not fall off. I recommend the store. I'll order her more.
Leggings are not cold. XL for waist 83 cm fit. Hips 102 cm comfortable. Length height 170 perfect. Shiny fabric. If the figure not sport, the flaws are emphasized. But, in general, I am happy.
Wife loved these jegging’s so much that she requested more for Christmas.
It doesn't have the size that high, but they're hot, I like them, I'm gonna take them with something long on top. But okay, I'm 172 cm tall, 88 waist and 118 hips
Not bad jeggings. On my size 52-54 XXL just right. Do not shine through. Insulated.
Recommend store!!! All received quickly, the product corresponds to the description.
Excellent, comfortable.
Really recommend, material nice, leggings are warm and nicely lie, I am glad and for the quality and the price :)
Fast delivery, good quality
Come on time. No complaints. They fit on the figure well. Warm, synthetic. Like.
Good. The elastic band is wide. To the body is pleasant.
Leggings with a pattern under the jeans. Little with Glitter. Slightly insulated. It will be cold in winter. For spring/autumn. On growth 172 back-to-back. By volume freely on size 46. Suitable for more complete. Well stretch.
Cool leggings. I will wear it unequivocally and with pleasure. The size of the hips I have 93 cm approximately. Stretch very well, so plus or minus in cm do not worry. The only thing that before very high, but you can get used to it.