SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sebastian7 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://sebastian7.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Conform to the description! Received very quickly
T-shirt is very cool! Light and stylish.
Great shirt, sizing accurate to UK sizes.
I'm satisfied. The material is pleasant to the touch. 65% cotton, 35% polyester. Recommend the store
Nice quality for the T-shirt. I'm happy with my purchase!
Cool T-shirt, quality print, good fabric, size fit
Super quality pure cotton, solid screen printing. The color of the jersey is superb. Thank you
Item is exactly as described. Good quality and a bit big, but I still recommend
The shirt is qualitatively very good, material is comfortable. Imprint presents very well. Corresponds size provided by manufacturer. Recommend.
Bigger than I thought but its still cool. Lovely design and good quality fabric cotton. Highly recommend
Посылка пришла за месяц, упакована хорошо. Сшита качественно, ткань хлопок с полиэстером, на ощупь приятная, тонкая. Но думаю со временем появятся катышки. Пока после 2х стирок все нормально. Наклейка не трескается, не линяет. Цвет как на фото.
As seen in the photo, pretty is 60% cotton. I bought it for gift, liked it. Fast delivery.
For 350R quality fire. In Russian size 50 perfectly fit XL
Good shirt for girl... Not chiness size it's same like européen size
Excellent T-shirt) on the height of 176 cm and OG-ot-OB 87-67-97 cm size L length to mid-thigh. The fabric is soft, the pattern is a sticker. Delivery to Kiev about three weeks to the new post office. My best recommendations to buy)))
everything is ok. tshirt is great, sews are correct, smell is natural. 5 stars for quality and very fast delivery. i recomend this Seller. thank u
The quality is top and the size is good for my 42!
Good one. On my 50th our, XXL is too big. Fabric cotton with synthetics. To the body is pleasant, there are no side seams on the T-shirt. As bright as in the photo.
Size consistent with the description. Material comfortable to hold unless 100% cotton but no confidence because tags No. Imprint OK. Satisfied with your purchase. recommend very
Delivery 18 days. Up to ECB. The quality is super, 100% cotton, not dense, dressed and did not want to shoot. On the OG 105 village is ideal.