SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sebastian7 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sebastian7.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It came in two weeks to the capital. Size xl for height 175 and weight 85 came up like a glove.
Excellent
For such a price good thermal underwear
Very beautiful perfect although a little reduced i am size m and xl was perfect
Perfect fit size L for height 176cm and weight 79kg... comfortable though its a compression shirt. I strongly recommend
Really nice. Should’ve ordered 1 size smaller for it to be like a real surfers shirt but it works
Very good arrived at time, note 10 in service, when was coming Service Post arrived along AM Sao Paulo, worth buying the fabric good quality, size XL.
Everything is fine. I liked the quality. I ordered the size l specially to be tight. Height 177, weight 78. A little too small, the armpits are assembled and short. But in principle, you can wear. Next time i'll take xl.
I arrive earlier than expected and very good quality, excellent product
Size s is a little smaller than i thought. However, it is exactly the same as the description. You can order a bigger size.
Order xl if you wear an m
good
28 days to belgorod went!
Height 190, weight 90, sat perfectly, sleeves are not short, the quality is chic.
Super speed!!! Surprised, real! The store sent instantly, and the delivery surprised especially! the product is excellent in quality and size, thank you very much! i put the store in 1 place in my list)
Sooo fast, 14 days, and the quality of fire :) thin and pleasant :) thanks :)
This product is very satisfactory but the delivery time a little slow.
Very good quality a little small
The quality is excellent, i wear l, took on the table and reviews xxl, came just right
All match Description: quality, size 180 height and 70 weight come clear, shipping Krym 25 days. thank you!!!!
Excellent compression shirt! I have now ordered the matching pants. Highly recommended!
It's for 20 days to Siberia. Order size 184 m in height and weight 70. Fit perfectly. Fabric stretch tight body. I am satisfied.
Synthetic 100%
The growth of 180 and weight (without fat) 110 kg this T-shirt is ideal. But it is exactly what he wanted. Ordered 3XL. Good stretch and you can pull and the fat man, but the sight will not, you know. Who need to hanging, please order more bigger size. Seams, no thread hanging. No smell. Product content. The Seller sent quickly, but posting was about a month. IN general, at the cost of very good product. The store is also recommended.
2 XL, Height 180, weight 95. Quality good, size fits. Seller super