We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
14460 Myford Rd, Irvine, CA 92606
It has arrived super fast and equals the picture was going great to save the mobile and the perfect cards I recommend to the store
I’m very happy with the bag :) so pretty with very fast shipping!
very happy. good quality and fast delivered.
Super
Good bag. Pack well
Excellent, good finish and quality. Very practical. Fast shipping. I recommend this store.
The products are good, pleasant to the touch. My wife likes the bag. The goods came quickly. Recommend store.
ok
Very good bag!!! Delivery fast!!! Everything is done qualitatively and neatly, Leatherette is very soft, the lining is good, I recommend!
The handbag is very soft, zippers are easy to open and close. Roomy. Beautiful. For the summer is super.
The bag is super, very good quality, even you will not tell what the price is
Look great. Hope its durable
The bag liked, the only minus 6.1 inch phone in the case is hard to get into the largest room
Beautifull Bags looks luxury Very nice SUPER SERVICE
I am the happy receiver of two beautiful bags, they came today. Very well packed. Very well made A Hauch of luxury SUPER SERVICE
I love it! It's just like the description, very nice
Very fast delivery less than 15 days. Very nice bag, beautiful material. Thanks to the store.
I liked the handbag very much. The packaging is excellent. Seller recommend. Thank you.
The handbag is very comfortable blurring and caring I liked the autumn store bet 5
The handbag is quite wearable. But it's been three months! The store wrote some excuses for two months. Just a nightmare