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Personalized Family Tree Name Necklace

10 reviews
100% of buyers enjoyed this product! 151 orders
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Personalized Family Tree Name Necklace

HOW TO ORDER

1. Place an order with the color , name numbers, and necklace material

2. Send us your name (up to 8 characters for each name )

3. The position of the names will be arranged by us to give the best effect.

4. The default chain length is 45cm, if you have chain length request, please send message to us.

Correction and cancellation

*Free correction or cancellation within 24 hours
*50% fee for correction or cancellation after 24 hours
*By placing an order with us you are agreeing to these terms.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of sebastian7 (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://sebastian7.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

10 reviews
100% of buyers enjoyed this product!
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Buyer
Review
A***z
verifed buyer
5 Feb 2020

Very nice a good gift

L***e
verifed buyer
16 Jan 2020

It came to me a packed small bag, in a set in a beautiful velvety jewelry bag, with a gift box. What's inside? The pendant is made by laser cutting. The font is beautiful, understandable, very neat. Details want to consider, touch, twist. They made everything exactly according to my requirements with names. The store always answers, perfect service.

J***z
verifed buyer
16 Jan 2020

Perfect, as in the image. Ordered 9 names and are ALL well. Thank You

J***S
verifed buyer
16 Jan 2020

Beautiful

L***s
verifed buyer
14 Jan 2020

Too nice, like I have 5 given names of my children including Lucas my baby my angel party too early. I recommend. Thank you again.

S***n
verifed buyer
9 Jan 2020

Totally perfect. It is very quality nice.

I***o
verifed buyer
5 Jan 2020

Perfect. Get nicely wrapped.

B***a
verifed buyer
3 Jan 2020

Very nice! It would buy no doubt! Many thanks!!

M***h
verifed buyer
3 Jan 2020

A wonderful idea for a gift-a chain with a pendant in the form of a genealogical tree. Create your pedigree! To study their roots recently becomes a fashionable activity, and to make a pedigree tree-literally the last squeak. Therefore, a great gift to any member of the family will be a pendant in the form of a tree with your names. Names, respectively, in Latin. My family consists of four people, respectively, I told the store the names that I want to portray on the pendant and which of them who, so that there was no confusion and the children were not at the roots :) metal is stainless steel, can be ordered from 925 silver, it is logical that it will be more expensive. For lovers of "gold" Also there is an option "gold" or "rose gold". The chain is quite long, 45 cm and looks solid, I really like the buckle and weave.

B***e
verifed buyer
3 Dec 2019

Very happy with my purchase!!!

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