HOW TO ORDER
1. Place an order with the color , name numbers, and necklace material
2. Send us your name (up to 8 characters for each name )
3. The position of the names will be arranged by us to give the best effect.
4. The default chain length is 45cm, if you have chain length request, please send message to us.
Correction and cancellation
*Free correction or cancellation within 24 hours
*50% fee for correction or cancellation after 24 hours
*By placing an order with us you are agreeing to these terms.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
It came to me a packed small bag, in a set in a beautiful velvety jewelry bag, with a gift box. What's inside? The pendant is made by laser cutting. The font is beautiful, understandable, very neat. Details want to consider, touch, twist. They made everything exactly according to my requirements with names. The store always answers, perfect service.
Perfect, as in the image. Ordered 9 names and are ALL well. Thank You
Beautiful
Very nice! It would buy no doubt! Many thanks!!
A wonderful idea for a gift-a chain with a pendant in the form of a genealogical tree. Create your pedigree! To study their roots recently becomes a fashionable activity, and to make a pedigree tree-literally the last squeak. Therefore, a great gift to any member of the family will be a pendant in the form of a tree with your names. Names, respectively, in Latin. My family consists of four people, respectively, I told the store the names that I want to portray on the pendant and which of them who, so that there was no confusion and the children were not at the roots :) metal is stainless steel, can be ordered from 925 silver, it is logical that it will be more expensive. For lovers of "gold" Also there is an option "gold" or "rose gold". The chain is quite long, 45 cm and looks solid, I really like the buckle and weave.
Very nice a good gift