We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
14460 Myford Rd, Irvine, CA 92606
Cool!!! Fluffy, soft, pleasant legs. But order for size as per the table. :)
In life, they look better in color and better than in my photo. Fur is quality and very gentle. My size. It got faster than expected. I'm happy! Thank you!
I'll describe it all.
Very soft, comfortable.
Not bright color, rather pale powder, I like it. Slippers are quite wide, when walking a little hang out. Came very quickly.
Fine and soft as in below picture x rubber non-slip sole, very recommended
it fits perfect! I'm in love with these ones ❤
Delivered fast. Worth the money 100%, the quality is wonderful. Fit perfectly
Looked as the picture, slightly larger in size than the size guide.
Slippers are soft and beautiful, fit perfectly!
Delivery is very fast, days 5. sneakers are good, soft, comfortable.
Came weeks for 2. at 38 the size ordered 40, which is necessary. Slippers fire
Very soft, warm!! At 39-40 for her daughter on a narrow leg took 40-41, myself at 40-41-42 size, I have a wide leg
very nice, soft and comfy. i am wearing size 41, so i bought size 42-43 and it fits perfectly.
Sneakers as in Oysho. Price quality corresponds. My foot size is 38-39, closer to 39. I took on the size grid of the store. I took 40-41 size. Sits perfectly. Choose the size on the grid. 38-39 would be small. The quality is super, the threads are stitched tightly. The pile is soft. Sneakers from the leg do not fall. Happy. I'll take more. Waited a long, one and a half months, if not more. With the seller did not communicate
Sneakers are just a bomb!!! I'm happy!!! I ordered other flowers for myself and for gifts to my mother and friends. I wear a week I do not remove it, the fur on the sole is slightly clogged. On top of the fur has not yet steamed, hands do not reach. There were no odors. Very soft and cozy.
Came quickly enough. cute. at 38 Russian perfectly approached. with the store did not communicate
Love it! It's all sweet! It makes no noise, it's discreet. On the other hand, take a size above. I'm 39 and I took 40 and I did well! Very fast delivery on my side. I recommend closed eyes
Nice slippers. Performed soundly, comfortably on the leg, there is no smell. Delivery fast 15 days Ivanovo region. On the length of its foot on the insole 26,2 size 40-41 without stock, exactly on the foot. Daughters on the leg 24,5 came up size 38-39. Happy with the purchase.